Privacy Policy

Effective Date: August 6, 2025

Creative Interiors (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit creativeinteriorsbg.com, call us, or interact with us via text messaging (SMS/MMS).

1. How We Collect Personal Information

We may collect personal information from you when:

  • You request an appointment through our website, by phone, or in person.
  • You submit a “Contact Us” form or other online inquiry form.
  • You call, email, or text us for services or support.
  • You opt in to receive text messages or email communications from us.
  • You browse our website, which automatically collects limited data such as your IP address and pages visited.

Personal information we collect may include:

  • Name
  • Email address
  • Phone number
  • Mailing address (if provided for services or deliveries)
  • Appointment or service request details

2. How We Use Your Information

We may use your personal information to:

  • Schedule and confirm appointments or services.
  • Communicate updates, reminders, and follow‑up messages related to your requests.
  • Send promotional offers and service updates (if you opted in).
  • Respond to questions and provide customer support.
  • Improve our services, website experience, and customer communications.
  • Comply with legal obligations or protect our rights.

3. SMS/Text Messaging & 10DLC Compliance

By providing your mobile number and opting in to receive text messages from Creative Interiors, you agree to the following:

  • You consent to receive informational and promotional text messages, which may be sent using automated technology.
  • Message frequency varies based on your interactions with us.
  • Message and data rates may apply according to your wireless plan.
  • You may opt out at any time by replying STOP to any message.
  • For assistance, you may reply HELP or contact us using the details below.

Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes.
 All the above categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.

4. Sharing Your Information

We do not sell or share your personal information for marketing purposes.
We may share your information only with:

  • Trusted service providers that help operate our website, appointment scheduling, or messaging services.
  • Legal authorities, if required to comply with laws or protect our rights.

Business successors, in case of a sale, merger, or reorganization.

5. Cookies and Analytics

Our website uses cookies and analytics tools to:

  • Remember your preferences
  • Understand website usage patterns
  • Improve performance and user experience

You can control cookies via your browser settings, but some features may not function properly without them.

6. Your Rights and Choices

You can:

  • Request access to or correction of the personal data we hold about you.
  • Ask us to delete your personal information, subject to legal retention requirements.
  • Opt out of SMS messages by replying STOP at any time.

Opt out of email marketing using the unsubscribe link provided in our emails.

7. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.

8. Data Security

We use reasonable technical, administrative, and physical safeguards to protect your personal information.
However, no online or wireless transmission can be guaranteed to be 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted with a new “Effective Date.”

10. Contact Us

For privacy questions, requests, or SMS assistance, contact us:

Creative Interiors
 5280 Scottsville Rd
Bowling Green, KY 42104
Phone: (270) 781‑7379
Email: [email protected]

To opt out of SMS messages, reply STOP at any time.